FAQS

Each course comes with permanent, unlimited access.

You can take the courses on your own time and at your own pace without ever being charged additional fees.

Because the courses are not state specific we cannot offer (CEU) However, each course comes with a printable, personalized certificate of completion with hours to add to your professional portfolio.

no, you do not. Though the majority of our students are licensed estheticians, we also proudly serve esthetics students, esthetics educators, spa owners, cosmetologists, dermatologists, makeup artists, product reps, consumers and others. If you have the desire to learn, you are welcome here!

Absolutely! Upon enrollment you will become a welcome part of our insider community and we are happy to help. You can email any questions or thoughts to our Director of Education Janet Schick and her team, or reach out in our Facebook group Pretty Mogul and Telegram group. These group links can be found on our website. We respond to 100% of student inquiries in a timely manner.

We offer international shipping to almost every country in the world (We are unable to ship to Iran, North Korea, Syria, Sudan, Cuba, and Venezuela). We utilize DHL Express Shipping.
All customers are liable for any and all customs and duties imposed by their countries laws and customs policies. Scalpa takes no responsibilities for these additional charges and we advise customers to get accurate tax rates from their local customs office.
Customers are responsible for all customs duties.
You will need to enter your zip code correctly. If for some reason, you are unable to put the correct zip code, please contact care@scalpashop.com for further assistance. If the zip code is incorrect, the order WILL be delayed.
Due to the complexities of international shipping, all international orders are final. Returns, refunds and exchanges are not accepted under any circumstances.

  • We offer international shipping on all items that meet regulatory guidelines for export. We utilize DHL Express Shipping.
  • All customers are liable for any and all customs and duties imposed by their countries laws and customs policies. Scalpa takes no responsibilities for these additional charges and we advise customers to get accurate tax rates from their local customs office.
  • Customers are responsible for all customs duties.
  • You will need to enter your zip code correctly. If for some reason, you are unable to put the correct zip code, please contact care@scalpashop.com for further assistance. If the zip code is incorrect, the order WILL be delayed.

Once a package leaves our center, we have zero control over the package. Because of this, all international orders are final. Returns, refunds and exchanges are not accepted under any circumstances.
Information
If you have any questions concerning your shipment or future shipments, please feel free to email us at care@scalpashop.com. Special exceptions can be made for pre-existing customers if needed.
If shipping address is not accurate, it will fail to be shipped. Please make sure to check that you have provided us with the correct address. If you have entered an invalid shipping address, please email care@scalpashop.com to fix this.

If you are missing a product or have not received your shipment please contact distribution at Info@prettymogul.com

If you have pre-ordered a product or training, a partial shipment of available products may be shipped first.

Expect your full order once pre-order time frame has ended and training or products have launched.

Yes! If you are interested in PMU trainings, we have a group package deal with all of our PMU Courses here!

If you are interested in something else, please message care@scalpashop.com and we will see if there are any other promotional deals during the time

our training course link will automatically be emailed to you upon purchase. Please be sure you enter a valid email address for this to be sent.

If you purchased a training that is on pre-order, you will receive the link via email as soon as it launches.

You can also access your courses at anytime through the “Enter Training Here” button at the top of our website.

If you still are having issues accessing your training course, contact care@scalpashop.com

Our training courses are all online. They are designed for you to work on your own time with your own schedule.

Information and procedural videos included in the course are all creates by a licensed and certified professional known as a Dejean Beauty educator. We will provide in-depth information for everything you need to know about the procedure such as anatomy, client consultation, pre and after care, setting up for procedure, step by step instructions and even more. You are able to watch live procedure videos and more.

We also will provide proper client intake forms for you to use for your business as well as marketing assets.

At the end of the course you will send pictures of your work in to an Educator for approval. Upon successful completion, you will receive your certification and can always access it within your training portal.

You can connect with our Educators if you have questions or need help along the way. Please email info@prettymogul.com

We also have two community groups, one on Facebook and one on discord, for you to connect with others in this industry, doing the same thing as you. Click here to join!

All training courses purchased come with certification. Free training, however, does not unless a training kit is purchased separately.
The only exception to this is our mini courses or other courses that state otherwise. These do not include materials but will include certification upon successful completion.

Pretty Mogul is an International Company training both licensed and non-licensed individuals from tattoo artists, aesthetician’s, cosmetologists, physicians, nurses, microblading artists and those interested in using our education and devices for home use only.

Because of the large variance in the students we educate, and the fact that laws and governing boards vary from country to country and state to state, it is the sole responsibility of the student to research their governing boards and laws within their state and country if you are planning to perform any of the procedures we offer as a business.

Accreditation: 

At Pretty Mogul, we believe every person should have the opportunity to access certified educational programs that enrich one’s life, business and possibilities. We are here to not only provide you with the education and tools to get started but also to help you succeed. Whether it’s for personal growth, the growth of one’s business or professional practice, all are welcome!

Pretty Moguls  mission is to provide you with the best training possible. All our educators are licensed, certified and insured. Pretty Moguls  policy is that our trainers must be certified or licensed when performing the procedures that they are teaching others as a Pretty Moguls trainer. Our trainings provide in-depth research and knowledge of procedures being taught. Pretty Mogul offers training at all levels to physicians, nurses, cosmetologists, aestheticians, tattoo artists as well as non-licensed professionals.

Disclaimer of Medical and Legal Liability: 

Pretty Mogul training courses are intended to provide the general knowledge to perform procedures but is not intended to be a substitute for medical advice, diagnosis or treatment. Reliance on the information in this training course for procedural purposes is to be used at your own risk. If you have questions or concerns, contact a medical professional prior to treatment. Pretty Mogul is not held responsible or liable for risks involved with this procedure.

Pretty Mogul strongly advises each member or student to research their local legislation. It is your sole responsibility to check and clarify all rules and regulations pertaining to your country, state, city and county if you are planning on performing our training program procedures as a professional. Because Pretty Mogul is offered worldwide, we cannot guarantee this information. Please check with your local health department, governing boards and FDA regulations regarding performance of any Pretty Mogul course procedure. Pretty Mogul is not held responsible or liable for legal encounters regarding licensing, regulations, or other legal aspects pertaining to procedural operation.

 

For all distribution inquires such as shipping, returns, product issues, training link issues, product inquires, and all other questions please contact Info@dejeanbeauty.com

For all training inquiries contact info@prettymogul.com

For questions regarding your certificate, please email  Info@prettymogul.com

You can also chat with us in the bottom right-hand corner of our website. We do our best to answers all the questions you may have! 

 

If your question cannot be found in our general FAQs or training FAQs, please message us in the lower right hand corner or email info@prettymogul.com

Terms and Conditions  |  Privacy Policy  |  Refund Policy