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Subject Details Explanations
Login/Account Issues: Users who are having trouble logging in or accessing their account can select this option.
Course Content Issues: Users who are having issues accessing or viewing course content can select this option.
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Payment Issues: Users who are experiencing issues with payment, such as billing errors, refunds, or canceled transactions, can select this option.
Certificate Issues: Users who are experiencing issues with certificates of completion, such as not receiving one or receiving an incorrect one, can select this option.
Account Termination/Deletion: Users who want to delete their account or have it terminated can select this option.
Course Enrollment: Users who have questions about enrolling in a course or purchasing a course can select this option.
Course Progress/Completion: Users who have questions about their progress or completion status in a course can select this option.
Other: Users who have issues that don't fit into any of the above categories can select this option and provide additional details in the message/description field.
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